Can Your Career Thrive in a Web 2.0 World?
November 16, 2009 @ 12:01 PM | By Miracle Everett

Join InterCall and speakers Orville Pierson and Robert Bertrand, from Lee Hecht Harrison, on November 18 as we discuss in-depth methods for managing your online personal brand.

Managing your personal brand online is becoming increasingly important to advancing your career. Drawing on information from Lee Hecht Harrison’s latest white paper, "Building Your Personal Online Brand," this webinar explores how to use a wide range of social media tools to manage your online identity, search for jobs and advance your career. It also offers specific and valuable advice to help you convey a consistent online message.

Attend this free one-hour webinar and you’ll learn the do’s and don’ts of social media as well as gain insight into the future of how social networking might impact your job search and brand identity.

Register today!

And to access the latest LHH whitepaper, please visit www.LHH.com. See you Wednesday!

Headshot_miracle Miracle Everett is a marketing support coordinator at InterCall and has spent the last two years working on our webinar series. In her spare time she enjoys playing tennis, raising performance birds and painting.

Do You Have a Pandemic Plan in Place?
November 11, 2009 @ 09:50 AM | By Cambria Vaccaro

PLAN The World Health Organization announced Friday that H1N1 cases are on the rise in China and Japan, while the virus is continuing to initiate an early start to the winter flu season in Europe, Central Asia and North America.

A quick check of Flu.gov, a comprehensive interagency web site, will provide you with a slew of information on ways to identify, prevent and treat the illness. Among the various recommendations, a few items that pertain to the workplace stood out.

Come up with a Plan
The site encourages businesses to plan appropriate prevention and response strategies in order to maintain business operations and minimize adverse effects.

At InterCall, we launched an internal plan last spring in order to protect our workers while still offering the highest degree of customer service and support. Because of the nature of our work, InterCall has the flexibility and capability to manage and support most operations remotely when necessary. We’ve even developed instructional programs in order for additional staff to be trained on essential operational duties in short notice, emergency situations.

Communicate Your Plan
Once you’ve established your pandemic strategy be sure to communicate it to employees and stakeholders. Flu.gov says:

• Establish and clearly communicate policies on sick leave and employee compensation
• Encourage ill persons to stay home during a pandemic and establish return-to-work policies after illness
• Establish policies for sick-leave absences unique to a pandemic (e.g., liberal/unscheduled leave)

Don’t Forget Conferencing!
Finally, in mitigation guidelines issued by the CDC, "teleworking" strategies are cited as an effective method for reducing contact among susceptible or afflicted individuals and groups. Flu.gov encourages businesses to limit face-to-face meetings and modify workplace practices by promoting the use of conferencing as an alternative meeting solution. In addition to reducing contact among those who may be ill, the site says that conferencing “would help employees balance their work and family responsibilities.”

Need to keep your germs to yourself? If you think you’re experiencing symptoms but still feel well enough to work, if you’re in the minimum 24-hour post-flu exclusionary/recovery period or if you need to stay home with sick kids, try a conference instead. With simple tools you already have at home—a phone, computer and Internet connection—you can hold meetings just as if you were in the office. You can get a free one month trial of InterCall Unified Meeting, our integrated audio and web conferencing service, to see how easy and convenient it is. Just visit our web site to get started today.

Cam_blog Cambria Vaccaro is the Senior Director, Marketing Communications and our “Industry News” blogger.  Cambria has been in the conferencing industry for nearly fifteen years, and has seen it evolve from a traditional video bridging service to include cool web features and remote communication services.  She is an avid runner, cook, wife and mother of two gorgeous girls.

Visit InterCall at VoiceCon and Learn More About Our UC Solutions
October 28, 2009 @ 10:25 AM | By Cambria Vaccaro

VoiceConsf2009final Enterprises are showing strong interest in deploying Unified Communications (UC) solutions because of their next generation collaboration features, enhanced voice capabilities, promise of reduced cost and improved workflow. In short, UC integrates real-time and non-real-time communications, like IM, telephony, conferencing and more, across multiple communication devices in a single unified interface.

To help companies better understand, implement and embrace UC solutions, InterCall currently offers:

  • Audio federation with Microsoft Office Communications Server (OCS) 2007 and OCS R2
  • Assessment and design
  • Pilot program management
  • Deployment assistance
  • Adoption and training
  • Hosted Live Meeting
  • Microsoft Online Services, also known as Business Productivity Online Suite or “BPOS”

Check out the Unified Communication and Collaboration section of InterCall.com to learn more about these solutions and find out how we can help you. In addition, you can stop by our booth (#409) at VoiceCon 2009 on November 3-4 at the Moscone North Convention Center in San Francisco. Billed as "the leading enterprise communications event," the show will also feature booths and speakers from some of our partner companies like Cisco, IBM, Microsoft and Polycom.

While at the show, you may want to consider attending some of these UC-related sessions:

Monday
2:00 pm – 5:00 pm
Choices in UC: Comparing Microsoft Office Communications Server to IBM Lotus Sametime
3:15 pm – 4:15 pm
Managed/Hosted Services for UC

Tuesday
2:00 pm – 3:00 pm
UC Leadership Roundtable: How Far Have We Come? What's Next?
2:00 pm – 5:00 pm
Comparing UC Options and Vendors: Who's Offering What?

For more information about the show, be sure to check out the VoiceCon San Francisco 2009 website or the No Jitter blog, which is brought to you by the same people who produce VoiceCon. And remember to stop by Booth #409. We'll see you there!
 

Cam_blog Cambria Vaccaro is the Senior Director, Marketing Communications and our “Industry News” blogger.  Cambria has been in the conferencing industry for nearly fifteen years, and has seen it evolve from a traditional video bridging service to include cool web features and remote communication services.  She is an avid runner, cook, wife and mother of two gorgeous girls.

Upcoming Webinar with Jeff Thull
October 20, 2009 @ 12:47 PM | By Miracle Everett

Thull InterCall is pleased to welcome back bestselling author Jeff Thull on October 22, 2009 as he discusses best practices for selling at the executive level.

Every sales professional at some point has probably struggled with getting a foot in the executive suite. You're trying to set yourself apart with exceptional credibility and align the value of your solution with an executive’s agenda, all while trying to build a valid financial case for your solution. 

In this free, one-hour webinar you'll see why Jeff’s sessions have brought in record audiences. His expertise has helped countless sales professionals, and even InterCall's own representatives, increase their numbers and outperform the competition.

Jeff has been sharing his knowledge in the field of sales for the last 20 years, giving more than 2500 speeches and seminars. He is a leading-edge sales and marketing strategist and valued advisor for executive teams of major companies worldwide. 

As president and CEO of Prime Resource Group, he has designed and implemented business transformation and professional development programs for companies like Shell, Siemens, Microsoft, HP, 3M and Georgia-Pacific.  He is also the bestselling author of Mastering the Complex Sale, Exceptional Selling and The Prime Solution.

Register today!

Headshot_miracle Miracle Everett is a marketing support coordinator at InterCall and has spent the last two years working on our webinar series. In her spare time she enjoys playing tennis, raising performance birds and painting.

Find Your Conferencing and Collaboration Solutions on InterCall.com
October 16, 2009 @ 03:07 PM | By Cambria Vaccaro

InterCall.com is constantly evolving. Thanks to our hard working marketing team, minor updates are made almost daily, while more major launches happen monthly and quarterly.

Guidedsellingtool Last quarter, in an effort to better understand our website users and learn more about what conferencing and collaboration solutions they are looking for, we randomly surveyed some of our visitors. A big thank you to all who participated and took the time to submit feedback. It was a critical factor in determining what improvements we needed to make. Two of the biggest takeaways were a desire for:

1. Improved ease and speed of finding product support and information

2. Assistance in narrowing down our product suite to find the best solution

As a result of our research, we have two new features that we hope will greatly improve your user experience. Check them out:

Search - Find what you need FASTER!

You can now search content on InterCall.com. This feature will help you easily locate content, plugins and documents more quickly while also giving our team an opportunity to learn more about what you are looking for so that we can continue to make improvements over time. Note: you won’t see this feature while you are on the blog.

Interactive Product Selector - Narrow our offerings

After many sales and customer interviews, we identified the top three to four questions to help you narrow down your audio, web and video conferencing needs. Using this information, we have developed a guided tool that takes an interactive approach to browsing for conferencing solutions. To find the new interactive conferencing product selector, just select 'Help me choose' on the InterCall homepage. Simply answer a few questions about what you’re looking for and we’ll provide a possible solution. You even have the option of requesting more information from one of our expert meeting consultants. It’s quick, it’s easy and takes less than a minute--so give it a try and let us know what you think! 

Again, thank you to everyone, especially our customers, who helped us along in this process. And keep an eye out for a major site update in in early 2010!

Cam_blog Cambria Vaccaro is the Senior Director, Marketing Communications and our “Industry News” blogger.  Cambria has been in the conferencing industry for nearly fifteen years, and has seen it evolve from a traditional video bridging service to include cool web features and remote communication services.  She is an avid runner, cook, wife and mother of two gorgeous girls.